Return Policy

At Ulixo Technology Solutions Pvt. Ltd., we strive to ensure that our customers are satisfied with their purchases. If you are not satisfied with your purchase, we offer a return policy as follows:

✅ Return Eligibility

• Returns are accepted for products that are defective, damaged, or not as described.
• Returns are also accepted for products that do not fit the customer’s needs or expectations, subject to certain conditions.

📞 Return Process

• To initiate a return, please contact our customer service team within 24 hours of receiving your order.
• Please provide:
  • Your Order Number
  • Reason for return
  • Any other relevant details
• We will review your request and respond within 5–7 business days.

🚚 Return Shipping

• The customer is responsible for the cost of return shipping, unless the product is defective or damaged.
• We recommend using a trackable shipping service to ensure your package reaches us safely.